Window won't stay up. This is a photo from another identical window.

Quick Learner from Ohio
Can you please identify the replacement part needed for this window? Thank you
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Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

It sounds like you need new window balances. We may be able to help but I will need more information. Can you remove your pivot shoe from the window and show us? If there aren't any existing cut-outs in the window, you will have to make your own as shown in the video below. 

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