Windows does not stay up

A home owner from Apex north carolina says:
Hello the windows does not stay up model number is in the pictures
Thumbnail of the uploaded file named IMG-20210621-WA0012.jpeg
Thumbnail of the uploaded file named IMG-20210621-WA0014.jpeg
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Tom from SWISCO responded:

Hello! We definitely carry the components to this balance assembly. Please see our 15-180 shoe, 15-186 clip, 15-182 drum, and Series 190 spring. Let me know if you had any questions about these parts.

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