I have replaced both triple coil spring balances in my double hung window and it still will not hold open, I have noticed that one of the pivot shoes is a bit loose, could this be the issue?
I used your videos and parts that were recommended to me, attaching picture of parts ordered/ used...appreciate you for any help ypu can provide, thanks!
Windows not staying open
Home Owner from Clarksburg
Apr 10, 2018 5:12 pm
2 user uploaded images
4 Replies
Paul from SWISCO
Apr 13, 2018 2:33 pm
There could be two reasons why your window won't stay open. The first is that the replacement springs you bought do not match the strength of the old springs. The other is, as you presumed, a broken shoe. I would remove the shoe and closely examine the shoes to confirm if they are damaged or not.
Home Owner from Clarksburg
Apr 17, 2018 5:46 pm
Is it possible to determine if the coils I used were the correct ones from the previous pictures in original post?
Paul from SWISCO
Apr 18, 2018 9:12 am
Looks like your original photos were just of the stickers on the window, which don't tell us much. We can confirm what you have, but we would need photos of the original parts themselves.
I also can't see what you ordered. I see no purchased associated with the email you're using to post here. It's possible you used a different email address.
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