Windows will not stay up

A home owner from 30518 says:
June 10, 2020
I am looking to have someone install and/or get the parts to fix a few windows that I have. The coil that runs along the length of the window has uncoiled (I also think the part that holds it has broken as well). Is there replacement parts for this window style? Is there a video that will show me how to replace it or is there a company that would come out and repair a few windows that will not stay up.
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Tom from SWISCO responded:
June 12, 2020

Hello! We definitely sell these parts. See our 15-180 pivot shoe, 15-186 clip, and Series 190 coil spring. We also have an instructional video below that you may find helpful.1
Coil Balance Shoe
Coil Balance Shoe
15-180
$3.97
Coil Balance Clip
Coil Balance Clip
15-186
$5.05
How to replace a window coil balance
How to replace a window coil balance
VIDEO
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How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
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Anatomy of a tilt window
Anatomy of a tilt window
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