Windows won't stay open

A handy person from Charlotte says:

September 12, 2017

Hello, the windows in a house I purchased won't stay open (21 of them!). I disassembled one of them and the pivot blocks are shot - spiral balances seem to be ok. Can you tell from the pictures if you have replacement pivot blocks? Also, the spiral balance for this window is: 34" long; 3/8" diameter; and the tip appears a blue/green. What will be the price of the blocks? Do you need any other pictures/measurements?
I will need the spreader tools also.........thank you!

John

Paul from SWISCO responded:

September 15, 2017

Hello John. I have a great deal of information you may find very helpful. I am afraid the pivot shoe you need is no longer available. We suggest our 15-167 as a replacement with our 26-241 pivot bar. With the current pivot bar you have, it will not fit into the new pivot shoe, so I recommend you replacing that as well.

Our Series 900-34 spiral balance in green tip is a good match for your balance. I also recommend our 75-006 charging tool if you are repairing 21 windows. I have placed some media guides on the upper right hand side of this page you may want to take a closer look at.

A handy person from Charlotte NC says:

September 17, 2017

Thank you Paul I will try the parts you are recommending on one of the windows if it works I'll do them all. appreciate it very much John

A handy person from Charlotte NC says:

September 21, 2017

Paul, your recommended parts worked! I will order the same parts for the remaining 20 windows!

Many thanks...........John

34" Series 900 Spiral Balance

Spiral Balance Charging Tool for Tilt Windows

75-006

$9.97

How to replace a tilt window spiral balance.

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How to Identify a Replacement Spiral Balance

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How to Remove a Pivot Shoe (Cutout Method)

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How to remove window pivot shoes

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Anatomy of a tilt window

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How to Replace Damaged Pivot bars

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Removing Rusted Pivot Bars

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How to choose the proper spiral balance tip color

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How to adjust a spiral balance on a tilt window

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