Windsor Window Pinnacle - crank replacement part

Quick Learner from Denver
I have a Windsor crank window. The window does not crank close. I am looking to replace this part in provided pictures that is between the handle and the crank. It looks like a metal washer or "c clamp" is broken. Are you able to provide this part without replacing the entire crank?
Thank You!
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6 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hey there,

Thanks for reaching out! The piece you have pictured here is the worm gear from your crank operator. This gear interacts with the gears on the inside of the operator to help operator arm(s) to crank the window open and close. Unfortunately, this is not something that can be repaired, so you'll need to replace the entire operator.

I am happy to identify the replacement you'll need but I'll need to see a photo of the entire operator. In addition to the base of the operator, I'll need to see the arm(s) and how the operator attaches to the bottom of the swinging window sash.

Please don't hesitate to reach out with any questions in the meantime.

Quick Learner from Denver
Thank You Jasmine. I'm attaching pictures of the crank. Please let me know if you need additional pictures or information. This is a bathroom window, opens out to the left. Kind of beige in color. About 7 inches long. Great if you can send me a picture of proposed replacement crank and price.

Regards,
Tim
3 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for the photos. Your crank operator looks a lot like the 39-217 Sling Arm Window Crank. To confirm that this is the right fit for your repairs, you'll need to carefully review and compare the dimensions below.

This operator is compatible with the 39-107 Truth Hardware Operator Cover used along with either 39-114L Crank Handle or the 39-205 Truth Folding Crank Handle. There is also the 39-107FK Truth Folding Handle Cover Kit.

Dimensions for 39-217
Dimensions for 39-217

Quick Learner from Denver
Great - Thanks Jasmine. Tha looks like the correct part to me. I have registered and ordered.

Much appreceated.
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Awesome! It was my pleasure to assist. Please don't hesitate to reach out with any other hardware repair projects you might come across.

Have a great day!

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