Wrong Part ordered

Purchasing Agent from Portsmouth, Ohio

Aug 21, 2018 3:54 pm

Order #1099725 I ordered Part 26-442 its the wrong one. I have attach 4 picture of the latch that we need. It side in and locks in place. I will need to return the the Truth Tilt Latch set.

thank you

Paul

3 user uploaded images

4 Replies

Casey from SWISCO

Aug 24, 2018 1:01 pm

Hi Paul, thanks for the photos. We're still not quite sure of a replacement for you. Can you send us a photo showing the bottom of your tilt latch?

Purchasing Agent from Portsmouth, Ohio

Aug 31, 2018 10:28 am

This latch might be on a Vista window, not sure? I have attached three more picture with pone being the bottom.

Thanks

Paul from SWISCO

Sep 7, 2018 9:57 am

I think you should consider our 26-243 and 26-244 top tilt latches as possible replacements. The dimensions seem to match, and while the back of these latches are squared off, they will still cover the cut out in the sash.