Yellow tipped spiral window balance

A quick learner from my home Carlisle PA says:
I need spiral balances. Mine has a yellow tip. They are 3/8" 30" long for tilt window. You didn t show any yellow tip for sale. Some sites show them as special order.
Please advise me on your selection.
Profile picture of Mike
Mike from SWISCO responded:
Are you looking at the S900-30? Sometimes the red tip is more of an orange color which sometimes fades to yellow overtime, but there is definitely a yellow tip option sometimes too. I would like to check to see what color tip you should use. Can you reply with the weight of your window sash? Please remove the window sash from the window jamb channel and weight it on a scale (such as a bathroom scale).
A quick learner says:
the window sash weighs 24 lbs. i think it's yellow but I found that they are for heavier than I have. Please let me know your suggested product.
Profile picture of Mike
Mike from SWISCO responded:
You may be right with your assumption. The yellow tip range is approximately 24-34 lbs. You may want to go with the green tip, which supports a weight of approximately 14-26 lbs, with your sash weight falling in the middle.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at