american craftswman vinyl windo

A handy person from laargo says:
prroblem with 2 windows that wont stay up keep sliding down how do i fix this.
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Casey from SWISCO responded:

Hello,

It sounds like your balances need to be replaced, which happens every 15 years or so once they get worn out. We'll need to see a picture of your balance removed from the window to recommend a replacement. 

It looks like you may have been considering the S600-29 spiral balance. If that part matches the diameter and length of your original, you'll need to choose the corresponding tip color and follow the video below for help with the installation. 

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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