andersen balance box

A contractor from sewell nj says:
hi Paul its michael mrfixxall visable glass 28 3/8w 23 7/8h
sash size (double hung) 31 7/8 x27 1/2
glass etching C2 86 IGCC CBA 311 HIGH PERFORMANCE
which counter balances are they

thank you hope all is well Michael
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Paul from SWISCO responded:
Hey, Michael! Based on this information, I recommend our 24-837 Andersen balance box. Let mek now what you think.
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