awning parts

A home owner from edison,NJ says:
customer has a 7400 awning window. Frame size is 20" X 19 3/4"//rough opening is 20 1/4" X 20". she needs hardware that is behind the handle and a small bar that is under the window frame that helps close window
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Thanks for posting. Just to confirm, this is the Silverline 7400, correct? If so, most hardware for this window is no longer available. We do carry a couple parts that could work on it, but not everything. If you were to show me a picture of what your customer needs, we can tell you if we are able to help out.
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