awning window operator arm

A quick learner from Forest Hills, NY says:
September 8, 2022
The plastic grip at the end of the awning window operator arm for has broken, so I'm looking for a replacement. Hope you can help?
Thumbnail of the uploaded file named awning window operator arm.jpg
Profile picture of Casey
Casey from SWISCO responded:
September 12, 2022

Hello,

Your photo resembles the fitting that comes with the 39-099 or 39-343 Andersen operators, depending on the age of your windows. Unfortunately, the track slide is not available separately. We apologize for the inconvenience. 

A quick learner from Forest Hills, NY says:
September 12, 2022
Thank you ever so much! I'm really grateful. As I'm not sure which older model I have of Anderson awning window, could I order one of each type and then return whichever of the two doesn't work?
Profile picture of Casey
Casey from SWISCO responded:
September 12, 2022

Absolutely, you can find our return policy for the unneeded operator here . 

A quick learner from Forest Hills, NY says:
September 12, 2022
Thanks ever so! I will buy both and return the one that doesn't work.
Andersen Awning Operator
Andersen Awning Operator
39-099
$31.55
Andersen Awning Operator (1995 to 1998)
Andersen Awning Operator (1995 to 1998)
39-343
$74.70
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.