awning window operator replacement

A quick learner from St. Thomas, VI says:
March 28, 2016
I am trying to find the proper replacement awning window operators. They look similar to 39-026 but a couple of differences the attaching arm is 2 1/2 inches long and it has a 3/8 hole which had a plastic sleeve . The arm has a slight offset. The windows were manufactured by Marva in Puerto Rico back in the mid 90s. The threads and shoulder are part of the window unit. Marva is now out of business. Not quite sure how to attach a picture otherwise I would
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Dave Sr. from SWISCO responded:
March 30, 2016
Most aluminum awning window companies today are no longer in business. Vinyl seems to be the preferred window material these days. In your case, I'm afraid I'm not familiar with Marva window. We will need pictures of your operator removed from the window, along with your measurements. At the bottom of this page, you should see a form you can fill out to reply. Included in that form is a button that says "Choose File," right next to "Images." You can click on this to select the images from your computer.
A quick learner from St Thomas USVI says:
March 30, 2016
The link arm is 2 1/2" center to center the hole in the end of the arm is 3/8" the arm has a slight offset, the body is 5 1/4 and bolt holes are missing
User submitted photos of a window operator.
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Dave Sr. from SWISCO responded:
April 1, 2016
Thank you! Seeing the arm is definitely a huge help, but it appears the installation hole tabs have broken off. Is there any way we can see an undamaged operator? Seeing the installation hole pattern is an essential part of identifying what you have, as every awning window operator is a little different. We will also need you to measure the distance between each hole center and let us know what you get.
A quick learner from St Thomas USVI says:
April 1, 2016
The space between the bottom two holes is 7/8"
User submitted photos of a window operator.
A quick learner from St Thomas, USVI says:
April 5, 2016
The link arm is 2 1/2" long with a 3/8 diameter hole and the holes at the bottom are 7/8" center to center
A quick learner from VI says:
April 5, 2016
7/8 center to center
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Dave Sr. from SWISCO responded:
April 6, 2016
I looked at every operator and then some, and I believe you will need to use our 39-410. It seems to be the closest match to your measurements. It has two holes at the top, but you will need to use only one hole. Take a look and see what you think.
Awning Window Crank Operator
Awning Window Crank Operator
39-026
$27.10
Ware Window Crank, LH
Ware Window Crank, LH
39-410
$21.55
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