awning window operator woes

Question

Attached is a picture of the existing awning window pivot shoe operator in one of my windows (Hurd 36"x 17 window). Also attached is a pic of the damaged part that is preventing the window from opening and closing. As you can see from the third photo, the existing operator is quite similar to your 22 series pivot shoe operator, however it is not mounted on the window frame. Rather, it is screwed into the exterior sill.

My first question, of course, is whether it's possible to replace the damaged piece only. And, because I'm a realistic adult, I figure the answer is no. :) So, judging from the pictures of the existing operator, do you see any reason why your 22 series operator could not be used in this window? The cut-out in the existing frame is 4.75 inches (it would need to be enlarged, I think), and if I'm reading the diagram correctly, there should be no problem using the operator in this window as long as I buy 2 tracks; the existing track is 17.5".

Your thoughts, please? Thanks in advance.

Tom · Accepted Answer

I'm afraid we didn't receive your pictures. Could you try uploading them again? That would be a huge help, thank you!