backing plate

A quick learner from California says:

February 6, 2014

Hi...I need the backing plate that holds this lock in place with two screws. If I buy a new white lock, does the backing plate come with it?

Casey from SWISCO responded:

February 7, 2014

Thank you for posting! Our 38-139 does not come with the plate, but we may be able to get it for you. Can I see a few pictures of your existing backing plate, along with detailed dimensions? Thanks!

A quick learner says:

February 11, 2014

Hi...attached is a picture of the backing plate on a matching window lock.

User submitted a photo of window hardware.

Tom from SWISCO responded:

February 28, 2014

Thank you for your patience in this matter. We are currently working on a possible replacement for this hardware and will let you know as soon as it is online and available to purchase!

Tom from SWISCO responded:

March 13, 2014

Alright, our new 38-158, Locking Handle Plate, is now online and available to purchase!

Roto Multi-Point Lock, 37MM Fork

Roto Locking Handle Plate

38-158

$2.20

How to Replace a Multi-Point Lock on a Casement Window [1080p]

VIDEO

WATCH >

How to open a casement window that has a broken lock

VIDEO

WATCH >

Anatomy of a casement window

VIDEO

WATCH >

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.