Tom from SWISCO responded:
June 14, 2018
We can replace this balance, though it will have to be specially made. Before we begin, can you just tell me how many you need? Thank you! |
Tom from SWISCO responded:
June 14, 2018
Hello again! As we were looking into the availability of this balance, we ran into a bit of a roadblock. While you tell me how many you need, can you also tell me the weight of your sash? Please be as exact as you can. Thank you! |
Tom from SWISCO responded:
June 15, 2018
Thank you! Were you able to tell me the exact weight of the sash, as well? |
Tom from SWISCO responded:
June 20, 2018
Thank you! If your sash is only 26 pounds, then I think our S770-34 channel balance with a 34C option will work fine. No need for it to be specially made like we originally thought! |