balance inquiry

Quick Learner

I have an odd balance. Kind of like a channel balance without the actual channel. 

Got a spring, string, and then like a 3/16 plastic rod kind ofIt's not a sprial balance at all. It's almost like a channel balance but doesn't have the channel. Bunch of windows in an apartment like these   

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Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hey there,

Thanks for reaching out! The balance you have here is a discontinued assembly. There is a good chance we can provide you with a replacement for it but I'll need to see an undamaged balance to identify the correct replacement. 

You'll need to have an undamaged balance to confirm an accurate balance length and I'll need to see photos of the top and bottom attachments on the balance. Please also confirm the exact weight of the sash.

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