balance shoes

Quick Learner from baltimore, md
Hi there,
I have several double hung standard windows about 10 years old. The balance shoes are starting to deteriorate, and I have 3 windows now I cannot keep open without using a pole to hold them open. I can replace the coils myself, but there are no identifiers on them to tell me what size to purchase for replacement. They are the 5500 series if that helps.
Many thanks,
Jenny
2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to help but we would need to see photos of your original balance hardware uninstalled to compare to our inventory. If there are no stamps indicating the strength, we'll also need to know the exact weight of the sash the balances support to calculate the corresponding strength options. Thank you! 

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