balance spring

A home owner from Wheeling Il says:
April 10, 2018
I've ordered new balance springs 28" 2704 but noticed that the plastic piece (see photo) on the window is actually broken off. Is there a replacement part?
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A home owner from Wheeling Il says:
April 10, 2018
Here is a picture of a good guide cover
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Tom from SWISCO responded:
April 13, 2018

The part you're looking for is known as a top sash guide. See our 18-124P. I believe this is a good match, but you may want to remove yours just to be sure. We have photos and dimensions on the 18-124P store page you can use as a reference.
A quick learner from Wheeling says:
April 16, 2018
Thank you
I disassembled one of the guides and it looks like 18-124P. I've ordered the part
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Tom from SWISCO responded:
April 16, 2018

You're welcome. Feel free to let us know how your repair goes!
Top Sash Guide Pair, Rollyson
Top Sash Guide Pair, Rollyson
18-124P
$3.92
How to Repair a Jammed Window
How to Repair a Jammed Window
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How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
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