balance spring

A quick learner says:
July 28, 2020
approx 3.5 " long 1.25 " wide 1/2" thick appears to be stamped Part # 801020
Thumbnail of the uploaded file named 20200717_091412.jpg
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Casey from SWISCO responded:
July 30, 2020

Hello,

We'd be happy to help but we'll need to see your balance coils and pivot shoe removed from the window to identify your hardware. we'll relate some videos to assist you. Thank you!
A contractor from 28457 says:
July 31, 2020
This is another picture I have.The window is about 35 inches long,(bottom sash)
Thumbnail of the uploaded file named 20200630_164201.jpg
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Casey from SWISCO responded:
July 31, 2020

Unfortunately, the only way for us to identify your hardware would be to see it completely removed from the window. Take a look at our video below for assistance. Thank you!
A contractor from 28457 says:
August 1, 2020
this looks just like it
Thumbnail of the uploaded file named balance.jpg
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Casey from SWISCO responded:
August 3, 2020

Perfect. Take a look at our 15-111 pivot shoe, which is used with the Series 160 sash support system. Review the dimensions and make sure that they match up to your hardware to confirm. Thanks for posting!
A contractor from 28457 says:
August 3, 2020
yes, I'm going to need 4 assembly's.Thanks
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Casey from SWISCO responded:
August 3, 2020

Great! You can place an order directly on our website or give our customer service department a call at 856-317-6263 for assistance. 
Pivot Shoe, 1/2" Thick
Pivot Shoe, 1/2" Thick
15-111
$2.44
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