balancer rod part info request

Quick Learner from USA
Apr 8, 2024 12:17 pm
Please see the attached pics, need two balancer rods for side load single hung window. Metal portion of existing rod measures 33 3-4" long.
image4 (1) image6 image3 (2) image0 (3) image1 (2)
5 user uploaded images
4 Replies
Tom
Tom from SWISCO
Apr 9, 2024 9:18 am
SWISCO
EXPERT

Thanks for reaching out to us. We can supply this balance, but it will have to be a custom order due to its unique block and tackle configuration. Thankfully your photos tell me everything I need to get started. Please give me a little time to check on the availability of this particular configuration and I'll get back to you ASAP!

In the meantime, can you triple check the metal channel length for me? It should be 33-7/8", not 33-3/4". That may not seem like a big difference but it may be important.

Tom
Tom from SWISCO
Apr 10, 2024 11:50 am
SWISCO
EXPERT

Hello again! I just wanted to let you know that we're good to go on our end. We can supply this balance as a custom order. I'll go ahead and email you a purchase link and price quote that will let you add 2 to your cart.  You may then checkout as normal.

Please just note that our balance is 33-7/8" long, not 33-3/4". You should still triple check that before you buy anything just to be safe.

Quick Learner from USA
Apr 11, 2024 11:10 am
Yes, the metal portion of the rod is closer to 33-7/8" vs 33-3/4". Thx
Tom
Tom from SWISCO
Apr 12, 2024 10:06 am
SWISCO
EXPERT

Great! Then I think the part I quote for you will work.

Please feel free to reach out if we can be of any further assistance.

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