Tom from SWISCO responded:
July 30, 2021
I'm afraid that I couldn't match that number up to anything in our database. We may still be able to help but I will require yo to remove the balance in question from the window and show me a couple photos of it. I would also like a clear picture of every number stamped on its casing. Please note that I may need more information and photos from you after that, but I have to know what to ask for, first. |
Tom from SWISCO responded:
August 25, 2021
Thanks! Looks like you need a new tilt latch and balance assembly. For the tilt latch, we sell these as a pair: see our 26-408 set and compare our dimensions to your original to confirm that they match. For the balance, we sell the individual components separately. See our 15-087 housing pivot, 16-031 bracket, and Series 180 spring. You will need the stamp printed on the old spring to confirm which weight option to select. |