bay window lock

A quick learner from New Jersey says:
is this from a swisco window?
one of the handles is broken.
Also, there is nothing for the lock to catch onto on the outside. Something broke off.
User submitted a photo of a window lock.
Profile picture of Tom
Tom from SWISCO responded:
We actually do not make windows, but I believe our 38-090 is a match for what you're showing. As for the piece that broke off, could you show me a picture of that as well? It'd be preferable if you showed me an undamaged version of the broken piece.
A quick learner from Morristown, New Jersey says:
here's a photo of the broken lock from the outside.
User submitted a photo of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
Everything seems to be fine. When you said something on the outside broke off, could it have just been the locking tab that you can see on the 38-090?
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)