broken awning wdw crank

A home owner from buffalo ny says:
February 3, 2023

can you help locate a replacement crank and handle for attached.

handle broke off in closed and locked position

thank you in advance

mark 

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Casey from SWISCO responded:
February 6, 2023

Hello,

Unfortunately, the handle can't be repaired once it breaks off of this style of operator. You would need a new operator assembly. We offer three similar models, the 39-037, 39-069, and 39-070, depending on the size of the arms that move the sash. 

If the old handle broke off in the locked position, that will make the repair process more difficult since there is no trick to unlocking it. You will just have to try your best to get it open or consider enlisting the help of a local professional. 
Awning Window Lever Operator, 13-1/8"
Awning Window Lever Operator, 13-1/8"
39-037
$93.10
Awning Window Lever Operator, 20-1/2"
Awning Window Lever Operator, 20-1/2"
39-069
$75.42
Lever Lock Awning Window Operator, 23-1/4"
Lever Lock Awning Window Operator, 23-1/4"
39-070
$84.79
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