broken balance Pella

Question

Hi,

I am trying to identify this balance to see if parts are available to replace.

Casey · Accepted Answer

Hello,

Unfortunately, we do not carry a replacement for the balance hardware shown in your photos. I would recommend reaching out to Pella directly to discuss your replacement options. I'm sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions. Thanks for posting.