Broken Awning Window Operator

A home owner from Coopersburg PA 18036 says:
October 7, 2020

Trying to repair broken crank mechanism. Handle turns, but brass bushing appears to be stripped and does not provide resistance to open/close window. I don't see an allen nut socket which might secure this type of bushing). "Truth" stamped on one of the lever arms, "Window Shield" on the handle (with number: 45001) (On the window frame itself is the number 5 9 89 8) Can I repair the crank/bushing with replacement part, or do I need new operator mechanism (which would involve removing wood trim)?

Thanks,

Terry

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Bob from SWISCO responded:
October 12, 2020

Hey Terry. How does our 39-348 Awning Operator match up? Take a look and see what you think. 
Crank Handle, 11/32"
Crank Handle, 11/32"
39-114L
$4.42
Sill Mounted Awning Operator
Sill Mounted Awning Operator
39-348
$61.10
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