broken channel

Hi Sunny,

Thanks for posting! Given the extensive amount of damage, I am not confident there would be any repairs that would work for your sash. It is likely you'll need to have the frame replaced. 

That said, I believe your best option would be to contact a local window repair shop to see if they may be able to provide you with a solution. 

Our sincerest apologies that we cannot be of more help with this repair but please don't hesitate to reach out with any other hardware repair questions you might have.