broken handles on a few windows
I'm afraid I don't understand what you're referring to. Looking at your photos, your old operator appears identical to our 39-070. Can you please clarify exactly what the difference is? Seeing a clearer image of the difference may also help.
Hey there, maybe I can help. I'm very familiar with this operator and how to install it and can confirm that ours bends up the same degree once it's installed and connected to the sash. This is an intentional design feature and ours should operate in pretty much the same way as you show here.
You don't really have to bend anything, it'll just happen through normal operation. All you need to do is screw it to the sill and connect it to the bracket and it'll be ready to go.