broken hinge




Hi Bill,
Thanks for reaching out! The black plastic piece you are searching for is the track slider from the window hinge. Unfortunately, this is not something we sell separately and we aren't quite sure that they are available elsewhere. That said, the entire window hinge would need to be replaced.
I'm happy to recommend a replacement for the hinge but I'll need to know the measurement for the length of the track installed to the still to get started.
Please feel free to reach out with any other questions.




I'm afraid I do not have a direct phone line, this is the best avenue for communication available to me. If you would prefer to speak with someone over the phone, you are more than welcome to call (888) 991-1929 to speak with a member of our customer service team.
Please feel free to reach out with any other questions you might have.




Yes, that is correct. The hinge should look something like our 36-048 2-Bar Hinge Set. The track would be the part that measures 10". See the diagram below for reference.





Hello,
Yes, you'll need to drill new installation holes to install this replacement hinge set. They are sold as a complete set.
It would be advised to replace the entire hinge to ensure they will work properly.