Could please provide some more details as to what you mean by "remount the holes at the top"? How do I remove the broken lock that is preventing me from opening the window? Once I remove the lock, do I need to install the new suggested lock on the same spot or different spot?
Regards,
Al
broken sash lock
Home Owner from California
Apr 18, 2018 5:28 pm
4 Replies
Tom from SWISCO
Apr 23, 2018 8:49 am
Thanks for posting, Al. I'm not sure what you're referring to, exactly. It seems like you're referencing instructions we provided someone else, but I don't know what those instructions are or what hardware it was related to. Can you give me more information?
Home Owner from California
Apr 27, 2018 3:15 pm
Hi Tom, yes I'm referring to a reply by Paul to a post from someone else:
Title: Broken IWC Window latch handle
Original post date: June 29, 2017
Paul?s response date: July 3, 2017
It also had a picture which is identical to mine. Just need some more help on how to remove the old one IWC lock and how to install the new one suggested by Paul.
Regards,
Al
Tom from SWISCO
May 1, 2018 10:50 am
I'm afraid I couldn't find that discussion. We had hundreds of questions during that time and I couldn't dig it up the specific one you're referencing. However, if this is an IWC lock, then that definitely narrows things down.
Our 90-313 is the only working replacement we have for the old IWC lock. If I had to guess, I would wager that when Paul said you need to "remount the holes at the top," he meant that you will have to drill new holes to accommodate the 90-313.
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