broken string

Hello there!

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 5/8" which is what makes it custom. For example, the metal channel should measure 29-5/8" long. 

Can you double-check that for us? We will also need to see the metal clip attached at the end of the pulley cord. It looks like it has broken off so you'll have to use an undamaged balance as a reference. Is there a stamp on the metal channel we could see? Lastly, how many balances are you looking to replace?