bypass door hanger

A home owner from Worcester,MA says:
We have Lawrence Brothers bypass door hangers on our bedroom closet. On of the hangers broke. A trip to the local hardware store came up empty. They had a similar hanger however it has a flat-edged wheel. Ours has a rounded edge and the new one would not fit in the track.I was wondering if the 23-047 comes with a rounded edge wheel.

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Tom from SWISCO responded:
Hey, George, No, the 23-047 has a flat edged wheel. Could I see a few pictures of your hardware? That will help us come up with a good match.
A home owner from Worcester,MA says:
My problem is the same as that posted by Brad on May 14, 2014. The flat wheel on 23-047 binds in the track. Is there something compatible with the rounded edge on the LB model?
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Dave Sr. from SWISCO responded:
You can consider our 23-011 and 23-012. Both of these rollers have a 3/4" oval convex wheel. There's also the 23-002, which has a 1/2" offset with a 3/4" oval wheel. See what you think.
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