Caldwell balance 28 3 CALDWELL HM

A home owner from Saint Louis says:

I have a Jordan window. It has 28 3 CALDWELL HM stamped on the side of the channel base. It measures 1/2 inch wide by 29 inch long. The window including dram measures 33 3/4 inches. From the enclosed picture can you help me with a channel replacement and metal clips.

Thank you

Caldwell balance 28 3 CALDWELL HM
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Tom from SWISCO responded:
Thank you for choosing SWISCO. Based on the measurements of your balance shoe will determine whether you will choose our Series 351 or Series 390 channel balance as the balance you are looking for. Get back to us and let us know how you make out.
A home owner from St Louis Mo says:
Thanks for your response. I do have another question. I can not tell from the photo on your website if I need a 15-001 or a 15-002 1x1 shoe. I am including photos. Since you have a return policy I will order 2 of each?
Janice Dempsey
channel balance shoe
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Tom from SWISCO responded:

Measure as shown below. For a shoe measuring 1", you will need a Series 351. If it measures 1-1/8", choose Series 390.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

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