can't find this part

A home owner from Whittier, CA says:
Hi.Need this wheeler.hope you have it
User submitted photos of a patio door roller.
Profile picture of Tom
Tom from SWISCO responded:
We may, yes. Start out by looking at our 23-078. Carefully compare it to your own part and see how well they match.
A home owner from whittier, CA says:
Hi tom.a ready bought some of those.they fit perfectly but the door doesn't move . I a ready adjust the wheel all the way down and my door doesn't move.
Can you see the picture that I sent to you?? That wheeler it's in a little angle.
Profile picture of Paul
Paul from SWISCO responded:
When you tighten the adjusting screw (clockwise) on a heavy door, it makes an angle like your photo. You might want to have someone hold the door up as you tighten the screw.
Sliding closet mirror door rollers and tracks
Sliding closet mirror door rollers and tracks
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.