can't find this part

A home owner from Whittier, CA says:
Hi.Need this wheeler.hope you have it
User submitted photos of a patio door roller.
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Tom from SWISCO responded:
We may, yes. Start out by looking at our 23-078. Carefully compare it to your own part and see how well they match.
A home owner from whittier, CA says:
Hi tom.a ready bought some of those.they fit perfectly but the door doesn't move . I a ready adjust the wheel all the way down and my door doesn't move.
Can you see the picture that I sent to you?? That wheeler it's in a little angle.
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Paul from SWISCO responded:
When you tighten the adjusting screw (clockwise) on a heavy door, it makes an angle like your photo. You might want to have someone hold the door up as you tighten the screw.
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