casement inner lock

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Quick Learner from Oregon

Mar 11, 2021 4:10 pm

Hi I ordered the one on the left and need the one on the right Can you point me in the right direction

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4 Replies

Tom from SWISCO

Mar 12, 2021 2:34 pm

This looks like our 38-177. If this is the product you ordered, then this part is considered non-handed, meaning it can work for either the left or right hand side of the window interchangeably.

If I'm mistaken, please let me know what product you ordered and I will look into it.

Home Owner from Seatle

Oct 9, 2022 8:44 pm

Hi, I have the exact same issue as the original poster.

I ordered the 38-177 but my original part is the one on the right.

I understand the 38-177 is non-handed, but it does not fit into the opening in the window casing because the metal part inside the red circles is extended: the rectangle opening on the window casing is just too small.

Is there a part similar to the 38-177 that is just slightly smaller?

1 user uploaded image

Tom from SWISCO

Oct 13, 2022 1:14 pm

Thank you for clarifying! I'm afraid that we don't have a version of the 38-177 with smaller tabs. It's possible that the one you have is an older version meant to snap into a particular type of cover; the 38-177 is only designed to fit into the 38-178.