Tom from SWISCO responded:
June 28, 2018
I've never seen anything like this before. Could you show me a picture of it installed? Can you also show me the lock that interacts with it? |
Hi Tom - here's a picture of the piece installed on the window, and a picture of the multi-point lock that it works with. I believe the windows are from around the late 1990s or early 2000s, and I believe they are Truth casement locks.
Thanks for your help.
Tony
Tom from SWISCO responded:
July 3, 2018
Perfect, thank you! We actually were able to dig up something that I think will replace this. Please give us a little time to have stock made up for you and I'll let you know as soon as it becomes available. |
Tom from SWISCO responded:
July 6, 2018
Happy to help. We will tell you as soon as they're available. As for the 38-138, I'm afraid we don't have another handing for this. This should work on both sides if you flip it over, but the lock lever will obviously not match up. I know that's not ideal. I apologize for the inconvenience. |
Casey from SWISCO responded:
July 18, 2018
Please see new product code 38-286, Roto Casement Striker. |