casement oper.

A distributor from Wallaceburg, Canada says:

I have a part the same as your part #39-399, except my arm is only 9 1/2".
Do you carry these. Same part as 39-399 except longer arm.

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Tom from SWISCO responded:
Thank you for posting. We don't currently have the 39-399 with that size arm. It is a fairly unique operator. Are you sure it's exactly the same? Make sure to carefully compare the attachment at the end of the arm and the size of the base. It may be best if we see a few pictures of your existing hardware removed from the window so we can find a better match.
A quick learner says:
see pics
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Tom from SWISCO responded:
I'm afraid your images did not come through. We cannot accept .zip files. Can you try again? Please make sure to upload your pictures as .jpegs. Thanks!
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