casement operator is broken

Question

Hi,
I'm looking for a replacement part. the measurement from screw to screw is 5" but the arm is 4 and 3/8th ( or 4" from the center of the holes in the arm)
Do you have a replacement part like this. All the other parts listed on your website list a 5" arm

Emily · Accepted Answer

Hello there!

Thanks for reaching out to us. We don't sell this exact operator. The 39-187 would be our best option though. You could first try using the operator as is to see if it works regardless. If it doesn't, you can try re-positioning the stud bracket the link arm connects to and see if that makes up the difference.

You can swap the old and new link arms if all else fails. If you're up to the task, you'll need to drill the link arms out, then use a 62-014B Rivet to connect the old link arm to the new operator.