Tom from SWISCO responded:
November 8, 2012
Thanks for posting! Before we can offer an applicable track, I'll need to know a bit more information. First, what is the length and width of the track? Could you also tell me what brand it is, if you know? Finally, could we see a few pictures of the operator used with it? Thank you!
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Tom from SWISCO responded:
November 9, 2012
Thanks for getting back to us. You can view what an operator is by visiting our Casement Window Replacement Operator Section on our site. Browse through here to get an idea of the hardware we'd like to see. If you can upload a few pictures of it, that would help us considerably.
I know that you're just looking for the plastic piece, but knowing what the track is will help us find it. That said, however, the plastic piece may not be available separately. There's a possibility you'd have to get a whole new track. |
Tom from SWISCO responded:
November 16, 2012
Thank you for posting in our Discussion Board! We are currently working on a possible replacement for that white plastic piece, and will post again as soon as we have more information!
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Casey from SWISCO responded:
November 20, 2012
Please see new SWISCO product code 39-544, slider block.
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