casement winder 'skips teeth" and no longer pulls window all the way cloased

Home Owner from Columbia md
Casement windows from 'Great Lakes' no longer in business. Has an additional bar which pulls the hinged corner about 4 inchs when opening.

a part number on the bottom '022800 23:40' and on one of the arms there is an 'up arrow' and the word in caps 'TRUTH'

looks a lot like 'Encore dual arm' , dimensions look right too.
5 user uploaded images
4 Replies
Tom
Tom from SWISCO
SWISCO
Expert

It definitely sounds like you need a new operator. We can help, but in order to make a recommendation I will need you to disconnect the long, straight arm from the track and show me the guide at the end of it. We carry a few different styles and that will help me narrow it down. Yours is currently too obscured by the track to make out.

Home Owner from Columbia md
see guide photos attached
2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thank you! This operator is a match for our 39-253RB. We also sell the 39-253LB for the opposite side, as well as the 39-452 and 39-451 covers/handles, which are sold separately. Finally, we sell the slider itself, which is our 39-529, but yours appears to be in good condition and you can likely reuse it.

Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides