casement window crank cover

A home owner from Dudley, MA says:
I ordered/received ( order #712279)two 39-107 in white, the hole is too small, won't fit over the crank. Do you have the same one, just with a bigger opening? Thank you!
User submitted photos of a window operator.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
I'm surprised the 39-107 doesn't work. Looking at your photo, I don't see any significant difference. I can't imagine Truth would design two different kind of covers with only a minor difference in the size of the hole, especially since they use all the same size handles. Can you tell me exactly how you're having trouble installing it? Make sure to fully remove the handle before snapping the cover in place.
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