casement window cranks....right and left needed

A quick learner from Phila. Pa. 19114 says:
Awhile ago I got onto your site and ordered a pair of cranks for my vinyl bow window that I thought were the correct ones, naturally they weren't correct. So now I need to do what I should have done in the first place and ask for your help. I took a picture of the bad one and one of the ones you sent to me. I will need a pair of the correct ones and would like to return the ones that I ordered that were wrong. I really hope that you have the correct cranks as both vents are inoperable at the present time. Thank you....Leo
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Tom from SWISCO responded:

Hello! I do recognize your old operator. This hasn't been made in a long time, unfortunately, but the good news is we have a solution for you. In fact, we have a video that will walk you through it step by step. I recommend watching it for the full story.

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