casement window lock

A home owner from Minnesota says:
We have Thermal Guard windows and the lock on two of the casement style windows are broken and need to be replaced. Any thoughts on where to get the parts and how to do it or a company that would come fix them? Of course the company who installed the replacement windows no longer does that... Thanks!
User submitted photos of a window lock.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. Take a look at our 38-095 , 38-138 , and 38-139 and see if any of these will work for you.
How to Replace a Multi-Point Lock on a Casement Window [1080p]
How to Replace a Multi-Point Lock on a Casement Window [1080p]
VIDEO
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How to open a casement window that has a broken lock
How to open a casement window that has a broken lock
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Anatomy of a casement window
Anatomy of a casement window
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