casement window lock, the the bottom of the fork broke off. I can only open but I can not lock it now.
Quick Learner from Queens, NY
Nov 30, 2023 10:49 pm
Hi, would you have a replacement that would work ? thank you.. john
1 user uploaded image
4 Replies
Emily from SWISCO
Dec 1, 2023 3:16 pm
Hi there, John.
Thanks for reaching out to us. Would it be possible for us to see a photo of the lock removed from the window? I can't promise we'll have a replacement but that will allow us to confirm.
Quick Learner from Queens, NY
Dec 1, 2023 3:45 pm
Hi, its raining very hard here right now. I will take it out as soon as I can and send you the pictures.. thank you for your help..have a good weekend...john
Emily from SWISCO
Dec 4, 2023 8:10 am
No problem, John. I'll be here to help!
