casement window parts

Question

See the attached photo of the window operator.
The operator itself seems to be working fine.
But there is an arm broken off from the base on the edge of the window frame.
The rivet is broken off.
I did not see any markings on the operator to identify the brand, can you tell or do you sell the arm by itself?
Thank you.

Lauren · Accepted Answer

Hello, thank you for posting,

Looking at your picture, it appears one of the hinge arms is damaged. Unfortunately the full hinge will need to be replaced. Please start by reviewing the style and dimensions of the 36-048 2-bar hinge set. Please note that both the top and bottom hinges will need to be replaced at the same time.

Review the video below for more details and let us know if you have any additional questions!