certain teed window wont stay up

A quick learner from Elyria, Ohio says:
November 11, 2019
The window slams shut does not stay up. Need to order part to keep it up.
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Bob from SWISCO responded:
November 15, 2019

Thanks for posting. We don't have an exact match for this lock and keeper, but see our 90-161. See if the hole spacing dimensions match your old sash lock. See what you think. 
A quick learner from Elyria, Ohio says:
November 15, 2019
Actually it's the interior part in the pic. The window won't stay open and slams shut. These are from one side we need them for both. Let me know if you have them. Thanks
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Bob from SWISCO responded:
November 15, 2019

Ah, I see. You're showing us your coil spring system. We definitely can help. Your coil spring is marked with "408" so you can go with the S170-408. The rest of the replacements items I put in a list on this page for you to review. Make sure to carefully compare your parts with ours to ensure they are compatible with one another. 
A quick learner from Elyria, Ohio says:
November 15, 2019
Looks good. Thanks. Do you send an invoice or what?
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Bob from SWISCO responded:
November 18, 2019

You may place an order directly on our website, or you may contact the customer service department and place an order over the phone.
A quick learner from Elyria, Ohio says:
November 18, 2019
Thanks appreciate all your help!
Window Lock & Keeper, 2-1/16"
Window Lock & Keeper, 2-1/16"
90-161
$8.92
CertainTeed Pivot Shoe
CertainTeed Pivot Shoe
15-192
$6.39
CertainTeed Lance Spring Cover, Narrow
CertainTeed Lance Spring Cover, Narrow
15-185
$1.75
CertainTeed Lance Spring Cover, Wide
CertainTeed Lance Spring Cover, Wide
15-156
$1.75
CertainTeed Balance Drum
CertainTeed Balance Drum
15-157
$1.70
408 Series 170 Coiled Balance Spring
408 Series 170 Coiled Balance Spring
S170-408
$6.55
SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
VIDEO
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How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
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Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
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