certainteed window parts

A quick learner from Lancaster says:
I have a certainteed vinyl replacement window that needs a balance the coil spring # SA3610. The window is dbl hung 47.5 x 47.5
A quick learner from Lancaster says:
The window was made in 2001. Should I also replace the cam slide that attaches to the spring
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Paul from SWISCO responded:
Hello! I'm not sure exactly what you have, but start by looking at our S170-336 and see if that's a match. If not, we will need pictures.

You don't necessarily have to replace the pivot shoe if it still works.
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