channel balance, 34" long, markings 33 4 HO CALDWELL

A quick learner from 94040 says:
Hi,

I have this channel balance the plastic string wheel is broken. Also the sash guide is broken too. Is 3304 the right replacement for the channel balance? What's the matching sash guide should I get?

Thank you!

Zhigang
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A quick learner from 94040 says:
The sash guide, one is broken the other one seems to be ok.
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Bob from SWISCO responded:

Hi Zhigang. I am confident we can help with the channel balance, but that stamp only tells us its spring strength, not its identity. I need to see the nylon fitting on the other end for full identification. For the Top Sash Guide, start by comparing to our 18-009. Let us know if any dimensions differ.


A quick learner from 94040 says:
Hi Bob,

The top sash guide 18-009 looks like the right one. Attached are more pictures. Please advice what channel balance should I get.

Thank you.

Zhigang
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Bob from SWISCO responded:

Hi Zhigang. I believe you might have our S350-34. This channel balance has a bottom fitting with wings (those side stabs) and a top fitting without them, which matches what you show in your photos. Please review the dimensions to confirm it matches up. For a stamp option choose 3340. 

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