channel balance will not stay on the take out clips

Quick Learner from Arizona
The channel balance will not stay on the take out clips . So I can
5 Replies
Tom
Tom from SWISCO
SWISCO
Expert
It looks like your question was cut off. Send it again, and consider including some photos showing the problem you're having, as well as the hardware you need us to identify.
Quick Learner from Arizona
The channel balance will not stay up on the clips when I go to remove it . Any tips please ?
channel balance shoe
Tom
Tom from SWISCO
SWISCO
Expert
Thank you for clarifying. Unfortunately, I'm still confused. You say the balance will not stay up on the take out clips, but I can't tell from your picture why that might be. Is your take out clip damaged in some way? Can we see it? Can you go into more detail on exactly what's happening? Is the balance passing over the take out clip? Is the balance catching the take out clip, but still not being held in place? Please be as thorough and clear as possible. It might help if you describe your process step by step.
Paul
Paul from SWISCO
SWISCO
Expert
I can't be sure, but it almost sounds like the balance is unhooked from the window frame, or maybe the cord or spring broke. I've related a couple videos to this page that I recommend watching.
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