channel balance

A home owner from san jose ca says:
May 4, 2018
I have 2 channel balances that are broken. Can't find it locally anywhere for replacement.

Trying to identify the meaning of the labels on it.
big black stamp on the metal part
with spaces

26 5 JW CMC 11
27" long for the metal part
5/8" wide
the windows are single non-tilt vertical windows

attached images.

Can you provide any assistance?
Thank you
Amy
Thumbnail of the uploaded file named balance-end.jpg
Thumbnail of the uploaded file named bottom end.JPG
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Casey from SWISCO responded:
May 4, 2018

Hi Amy, thanks for the post & photos! We can certainly assist with your balances. It looks like you will need an S380-27 or an S385-27 depending on the depth of your bottom shoe attachment. If the shoe measures 1" you'll need the Series 380 , but if the shoe measures 1-3/32" go for the Series 385 balance. For either balance, you will need to choose the 2650 option as determined by the "26 5" included in your stamping. Let us know how it goes!

Comparison of 15-004 and 15-005
Comparison of 15-004 and 15-005
A quick learner says:
May 4, 2018
Hi Kathleen,

Thank you for the assist. I just ordered 4. I had the 1" shoe, so I got the 380 series with 2650 option.

Thanks again
Amy
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Casey from SWISCO responded:
May 8, 2018

Glad to hear, Amy! I think the series 380 will work out well for you then. If you need a few installation tips, check out our video below. Definitely stay in touch and let us know how it works out for you!
27" Series 395 Channel Balance
27" Series 395 Channel Balance
S395-27
$10.23
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How to Replace a Non-Tilt Channel Balance
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